Information Delivery

Placement

A common frustration among business information users is lack of timely, accurate or relevant information to support their roles. We study the information needs connected to business processes and deliver the appropriate content so every individual in the organization, whether a senior executive or an operations person, has the information they need to make superior decisions in their particular day-to-day context - no more and no less - with the right tools to match the analytical capabilities of the target.

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Segmentation

Information usage follows certain patterns. While data scientists and actuaries need vast amounts of very detailed data, other functions like finance and distribution management need less detail. At the executive level, carefully rolled-up signals are typically sufficient to identify trends or raise concerns about a particular area of the business. The delivery of information and the identification of the right tools must keep these needs in mind, otherwise the organization will overwork certain datasets, assemble and wrangle data at the wrong job levels, or miss critical pieces of information because the people who were expected to act on it did not have time to sift through all the information they were provided - unfortunately all very common situations in the industry. Harbor Point Analytics and its technology partners will ensure a proper segmentation takes place as part of the process of deploying information.

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Positive Feedback Loops

A key aspect of information strategy is taking advantage of recurrent business cycles to learn from prior experience, and redeploy those insights to make the next cycle more successful. This approach can be applied to quotes, policies, claims, etc.. An organization that learns from the performance of its business rules, predictive models or underwriter behaviors with respect to certain risks, just to mention a few examples, is much more likely to improve its performance than one that merely passes information to the “back end” to be consumed rather than recycled to support the next series of transactions. Harbor Point Analytics ensures appropriate loops are included in the information roadmap we generate, allowing our clients to learn more as their data becomes increasingly sophisticated.